The West Zone concessionaire is Maynilad Water Services, Inc. said it is on track to reduce its non-revenue water (NRW) levels by 25% next year.
The company said in a statement on Monday that its NRW fell to 30.7% in 2024 from 38.4% last year.
This reduction is equivalent to 256 million liters of water per day – enough to meet the daily needs of more than 1.6 million customers.
NRW refers to water that is produced but not billed due to leakage, theft or other losses.
Maynilad attributed the improvement to leak detection and repair, meter replacement and pipe rehabilitation.
The company said it repaired more than 70,000 small leaks, 206 large pipe leaks in primary distribution systems and replaced 82 kilometers of old pipelines in high loss areas.
“This progress reflects the collective effort of our teams and the effectiveness of our multi-pronged approach to NRW reduction,” said Christopher Jaime T. Lichauco, Maynilad Chief Operating Officer.
“Each liter of water improves system efficiency by reducing the need to overproduce treated water, allowing us to optimize treatment, pumping and delivery using existing assets, while strengthening our ability to provide reliable service and manage resources responsibly,” he said.
Maynilad plans to maintain the momentum this year based on last year's profits.
“Our efforts are consistent with our long-term goals under our business plan – reaching an average NRW of 25% by 2027 and 20% by 2030,” Jennifer C. Ruffo, head of corporate communications, said in a Viber message.
The company has earmarked up to P20.65 billion from 2025 to 2027 for water loss reduction initiatives.
Maynilad serves as the primary provider of water and wastewater services in the West region, covering 11 cities in Metro Manila, three cities with partial coverage, as well as parts of the province of Cavite.
Metro Pacific Investments Corp., Maynilad's majority shareholder, is one of the three Philippine subsidiaries of Hong Kong-based First Pacific Co. Ltd., along with Philex Mining Corp. and PLDT Inc.
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